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How Bonfy ACS™ Protected a Large Law Firm from a Major Error
Emma, a seasoned commercial lawyer at a prestigious law firm serving Fortune 500 companies, is known for her meticulous attention to detail. Her latest task is creating an agreement for her new corporate client, who is represented by John Taylor, General Counsel.
To draft the complex agreement, she relies on Copilot for Microsoft 365, a sanctioned ChatGPT, her extensive legal and business knowledge, peer reviews, and a repository of past similar client agreements.
It was a busy afternoon as Emma was finalizing the crucial document. In her haste, she didn’t notice that a “limitation of liability” clause from a market-moving M&A transaction of another client had been added to the agreement. Unaware of this error, Emma prepared to send the document to John Taylor. However, in her rush, she mistakenly addressed the email to John Trevor, another client’s general counsel.
Fortunately for Emma and her firm, Bonfy’s adaptive content security solution, Bonfy ACS™, had been installed in the last few months. Bonfy ACS is a sophisticated AI-based tool designed to use business logic and context to scan emails for potential content risks before they are sent outside the organization.
As Emma hit send, Bonfy ACS seamlessly scanned the email and flagged the problematic clause and the incorrect recipient. Within moments, Emma received an automated reply from Bonfy ACS, detailing the issues with her email. The system had detected a reference to the other client in the limitation of liability clause and identified that the recipient was the wrong John. Thanks to Bonfy ACS, the email transmission was halted, preventing a potential breach of confidentiality and a significant professional blunder.
Relieved, Emma corrected the document and ensured it was sent to the correct John. This incident was recorded for future monitoring, helping to safeguard against similar issues in client communications. Emma’s firm continued to trust Bonfy ACS’ solution, knowing it provided an essential layer of protection in its high-stakes legal work.
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